We are so confident in our services that we offer a full refund if we do not meet your expectations.
We will work with you on every aspect of your paper to ensure that it meets your needs, as well as the expectations of your reviewers. If a reviewer suggests that there are English grammar issues with your paper after we have edited it, we will address those issues for free. Of course, we cannot guarantee the quality of any text added to your paper after we edit it, but we will be glad to review such text for you at a minimum cost. Our administrative fee is always waived for documents we have previously edited, regardless of how much they have changed.
Ultimately, we guarantee your complete satisfaction with our service. This includes the following:
We do not expect payment until after the work is completed. That means you can contact us about any issues before payment is made. If you have already paid, we give you a full 30 days after your document has been returned to request a full refund.